Crocodile Policies
Cancellation and Refund Policy
This policy explains cancellation and refund handling for Crocodile subscriptions.
Cancellation
Customers may request cancellation of future subscription renewals. Existing paid access normally remains available until the current billing period ends.
Refund Eligibility
Refund requests may be reviewed for duplicate charges, incorrect charges, verified technical failures or payments where subscription access was never delivered.
Digital Service Usage
Payments are normally non-refundable after the subscribed digital service has been successfully activated and used, except where required by applicable law.
How to Request
Email crocodile.support@gmail.com with your Discord username, server ID, selected plan, payment date and Razorpay payment ID.
Processing
Approved refunds are returned through the original payment method. Payment-provider or bank processing times may apply.